Terms of service

BYTOSI – Terms of Service

These Terms of Service govern your use of the Bytosi website and the purchase of products from Bytosi. By accessing our website or placing an order, you agree to be bound by these terms.

1. General Information

This website is operated by Bytosi Limited. Throughout the site, the terms “we”, “us”, and “our” refer to Bytosi.

We reserve the right to update, change, or replace any part of these Terms at any time. The version published on the website is always the current version.

2. Use of the Website

By using this website, you confirm that:

  • You are at least the legal age of majority in your country, or you have permission from a legal guardian.

  • You will not use our products or services for any unlawful purpose.

  • You will not attempt to interfere with the security or proper functioning of the website.

3. Products and Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities or refuse any order.

  • Product images are for illustrative purposes only and may differ slightly from the actual product.

4. Pricing and Payment

  • All prices are displayed in the currency shown on the website.

  • We reserve the right to change prices at any time without prior notice.

  • Payments are processed through secure third-party payment providers.

  • We do not store full credit card details on our servers.

Accepted payment methods:

  • iDEAL

  • Mastercard, Maestro, VISA, AMEX

  • Apple Pay & Google Pay

  • PayPal

5. Orders

Once you place an order, you will receive a confirmation email. We reserve the right to cancel or refuse any order in the following cases:

  • Pricing or product information errors

  • Suspected fraudulent activity

  • Out-of-stock items

6. Shipping

  • Delivery times are estimates and may vary depending on destination.

  • We are not responsible for delays caused by customs or shipping carriers.

  • It is the customer’s responsibility to provide accurate shipping information.

7. Returns and Refunds

  • Returns are accepted within the period stated in our Return Policy.

  • Products must be unused and in their original condition.

  • We reserve the right to refuse returns that do not meet the required conditions.

8. Intellectual Property

All content on this website, including text, images, design, and logo, is the property of Bytosi or its licensors and is protected by copyright laws.

You may not copy, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

Bytosi shall not be held responsible for:

  • Indirect damages or losses arising from the use of the website or products

  • Shipping or delivery delays

  • Improper use of products

Our total liability is limited to the amount paid for the purchased product.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the country where Bytosi Limited is registered, unless otherwise required by applicable consumer protection laws.

12. Contact Information

If you have any questions regarding these Terms, you can contact us at:

Email: support@bytosi.com

Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM (CET)
Saturday & Sunday: 10:00 AM – 4:00 PM (CET)